Privacy policy
How Whispr-Go processes recordings, stores local information, and handles the account, payment, and support data you share through the website and licensing service.
Groq Cloud sends the finished recording to Groq using the customer’s own API key. Faster-Whisper Local processes it on the computer and does not send it to Groq. Recordings are never uploaded to SteProTECH servers under either engine.
Groq keys and licence credentials are protected for the current computer user. Settings, local history, logs, and downloaded models remain in the application data directory, and history can be deleted.
Activation and periodic validation send the licensed email, an opaque device identifier, computer name, and application version to the licensing service. The licence key is bound to the email used at checkout.
Microphone monitoring and the short test stay local. A completed transcript may be placed temporarily on the clipboard as a fallback when automatic paste is not confirmed.
The trial form stores the email address you submit and a hashed identifier that enforces one trial per person. The feedback page stores your optional rating, comment, and email. No analytics or advertising trackers are included.
Payments are processed directly by Stripe (USD) and Paystack (GHS). Card details go to those processors and never pass through or are stored by this website. We record only the order reference, amount, currency, billing email, and the licence issued.
We send transactional mail (trial verification, licence keys, receipts) and service reminders such as renewal, expiry, and feedback requests to the email you provided. You can ask to stop reminder mail at any time via support.
Trial-abuse identifiers are stored hashed. Order and licence records are kept for as long as needed to run the service and meet legal obligations. You may request access, correction, or deletion of your personal data by emailing [email protected]; deletion requests are handled individually and do not cancel an active paid term.